To effectively manage an IT infrastructure that delivers performance and results for a business, which is also secure and resilient is typically an expensive and exhaustive task for the Small and Medium sized Enterprise.

With the ZYAN's Managed Desktop you never need to worry about desktops , software updates, backing up your data, supporting your users, IT strategy, disaster recovery, business continuity or security again. ZYAN takes care of it all for a fixed yearly fee per desktop/laptop.

The service is backed up by an enterprise class support team and a dedicated IT manager to ensure that your business requirements are met with an outstanding infrastructure, technical support and ongoing business support.

Desktops, servers, and mobile devices are prolific in every organization that uses technology. Being able to track hardware and software assets, whilst maintaining a secure operating environment, requires a practical approach to desktop management.

ZYAN's Managed Desktop Service is a comprehensive regime for fixed and mobile assets, providing detailed hardware and software asset management, powerful software deployment facilities, and leading edge policy-based security detection and remediation - in a single outsource solution.

Benefits:
•		Plan your hardware and software upgrades more effectively based on accurate inventories.
•		Proactively reduce software license costs by harvesting unused licenses and proactively negotiating license agreements.
•		Improve your Standard Operating Environment (SOE) with an effective deployment strategy for software and applications.
•		Access to industry experience, latest technologies and best practice release management based on ITIL principles and proven processes.
•		Provide option of up front capital costs for licensing or integration into operational costs.
ZYAN uses best of breed technologies to manage your desktop environment from purchase to installation to retirement for:
•		Desktop hardware, including desktop hardware refresh projects.
•		Desktop operating systems, including operating system upgrades, service pack deployment, security patch management, vulnerability management and system configuration.
•		Desktop software deployment for new applications installations and upgrades.
Using ITIL release management practices, ZYAN's Managed Desktop service provides a complete configuration management data product that includes:
•		Asset tracking and lifecycle management, including the ongoing management of a definitive software library.
•		Real time management reporting.
•		License management, including application usage and license recovery.
•		Inventory management, including application consolidation.